March 3, 2026 release notes
Multi-lingual transcription for voice calls is now available in Labs for ACEIRT Fusion, with general guidance on how it works and how to try it.
March 3, 2026 release notes
Multi-lingual transcription for voice calls is now available in Labs for ACEIRT™ Fusion. This update expands voice call transcription to support multiple languages during the transcription workflow.
This feature is available from Labs. Labs features may change before they become generally available.
What's new
Multi-lingual transcription for voice calls adds language-aware transcription support to voice call recordings. Use it when you need transcription coverage beyond a single language.
The release focuses on the transcription experience for voice calls rather than call handling or routing. If you already rely on voice call transcription, this update extends the set of calls that can be transcribed in more than one language.
How transcription works
At a high level, ACEIRT Fusion processes the voice call and generates transcript output based on the language spoken during the call. The feature is designed to handle calls that include more than one language in the transcription workflow.
Transcription behavior depends on the audio and the languages spoken on the call. Review the transcript output after processing to confirm that the result matches the call content.
Language coverage
This Labs feature supports multiple languages for voice call transcription. The exact set of languages is not listed in this release note, so treat language coverage as feature-specific and confirm support in your Labs environment.
If you plan to use the feature in production workflows later, verify the languages you need before relying on the transcript for downstream work.
How to try it
Enable the Labs feature in your ACEIRT Fusion environment, then transcribe a voice call and review the resulting transcript.
Enable the Labs feature
Turn on multi-lingual transcription for voice calls in your Labs environment.
Transcribe a voice call
Run transcription on a voice call that contains spoken content in one or more supported languages.
Review the transcript
Check that the transcript reflects the call content and that the language handling meets your needs.
Limitations
This release note does not define the supported language list, accuracy thresholds, or any language-switching behavior during a call. Test the feature with your own call data before depending on it for critical workflows.
Because the feature is in Labs, expect the implementation and availability to evolve.
ACEIRT™ Fusion release notes use Labs updates to surface features early, so you can evaluate them before wider rollout.
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