Weekly release highlights August 7 2026

Weekly highlights

Released this week

WhatsApp and messaging

• WhatsApp statistics in Workflows

  • See how WhatsApp messages perform without leaving automation. WhatsApp statistics are now built into Workflows so you can track the full delivery lifecycle of every message.

  • Detailed message status tracking: Monitor total sent, pending, delivered, read, and failed messages for a workflow's WhatsApp action, using the same statuses Meta reports.

  • Custom date range analysis: View statistics for a specific time period to evaluate performance for a campaign or send window.

  • Individual message details: Open any message to see recipient information and precise timestamps.

  • Export functionality: Export statistics for further analysis or reporting.

  • Real-time updates: Pull the latest status with a refresh button without reloading the full page.

  • How it works: Go to Automation, select the workflow with a WhatsApp action, click the WhatsApp action and select Statistics, review statistics and individual message details, use the date range selector, then open all statistics and click Export to download.

• WhatsApp AI template generator

  • Create WhatsApp message templates from a plain description inside ACEIRT™ Fusion. Describe your use case, such as a payment reminder or delivery update, and AI drafts a template aligned with Meta's rules, complete with ACEIRT™ Fusion variables you can personalize before submitting.

  • AI drafting from a plain description: Under Create Template, choose AI Template. Describe your scenario and audience, and AI drafts the template with ACEIRT™ Fusion variables ready to personalize.

  • Built-in categorization and checks: AI classifies the draft as Utility, Marketing, or Authentication, using the same categories Meta uses. Inline validation gives recommendations on length, formatting, and policy fit before submitting to Meta.

  • Fully editable before submit: Edit copy, variables, and CTAs, then submit to Meta for approval when ready.

  • How to use: Go to CRM → WhatsApp → Templates → Create Template → AI Template, describe the use case and audience, review the AI-drafted template, optionally edit it, then submit for Meta approval.

• WhatsApp template management UX revamp

  • WhatsApp Templates and Template Folders have been rebuilt on the latest design system for a cleaner, faster way to manage templates at scale.

  • One-click refresh: A refresh button updates templates and folders in place without reloading the entire page.

  • Real folder navigation: Open a folder and work inside it with folder-scoped views. The templates list also shows whether a template sits inside a directory.

  • Filters and sorting: Filter by Status, Language, Last edited, and Category. Sort by Template name, Language, Category, Last edited, or Status.

  • Flexible reorganization: Move folders and templates across levels, including nesting a folder inside another, pulling a folder back out, or moving templates between folders.

  • Modern, polished interface: Both templates and folders screens have been rebuilt on the latest design system.

• WhatsApp Templates: cleaner selection, RTL authoring, and compliance visibility

  • This set of WhatsApp improvements makes template selection more reliable, enables right-to-left language authoring directly in the CRM, and shows when Meta compliance affects a template.

  • Cleaner, faster template selection: Everywhere you pick a WhatsApp template, including Conversations, Bulk Actions, and Workflow WhatsApp actions, you now see only approved templates. Dropdowns fetch lightweight data so pickers load faster.

  • RTL authoring in the CRM: Create and edit right-to-left templates, including Arabic, Urdu, and Hebrew, directly in the template forms without using an external editor.

  • Better Phone Numbers tab: Fixed scrolling and pagination so the WhatsApp Phone Numbers tab no longer overflows the page.

QR Codes and digital cards

• Smarter, customizable Profile and Business Cards

  • QR Code Profile and Business Cards now have a refreshed look, deeper customization options, and new ways to connect with audiences.

  • Modernized Profile and Business Card design: The design has been completely refreshed for a cleaner, more modern, professional appearance.

  • Built-in Save Contact button: Every Profile and Business Card now includes a Save Contact button by default.

  • Personalization and styling: Upload custom cover images or choose from templates. Use a custom color palette for the page background, text, icons, buttons, and button text. Turn on Minimalist view to hide icon labels.

  • Custom links support: Add custom links such as websites, calendar booking links, portfolios, social profiles, and landing pages. Each link can be assigned a matching icon with the built-in Icon Picker.

  • Exchange Contact forms and CRM lead tracking: Create a brand-new Exchange Contact form or select an existing ACEIRT™ Fusion form. When visitors share their details, ACEIRT™ Fusion creates a new contact in the CRM with activity log tracking. You can also edit the CTA text for contact exchange forms.

  • Smart automation toggles: Choose to open the Exchange Contact form by default and choose to automatically download contact info onto the visitor's device on landing.

  • Note: Existing Profile and Business Cards need to be updated manually to use the new capabilities.

Email and contacts

• Some email types exempted from DND

  • Email delivery logic has been updated so three critical email types are no longer skipped when a contact is marked as Do Not Disturb: Payments, including invoices, calendar notifications, and system notifications.

  • These emails support account and operational continuity rather than marketing or promotional activity.

  • All marketing and promotional emails still fully respect DND settings. This is not a blanket bypass.

Ad Manager and AI

• Ad Manager × Ask AI: Build and manage ad campaigns

  • Campaign management is now conversational. With the new Ad Manager × Ask AI integration, you can create, manage, and analyze Meta and Google Ads by describing what you want to achieve.

  • Create campaigns conversationally: Ask AI collects requirements, configures supported settings, and creates campaigns for review. It supports Meta campaigns for Lead Generation, Website Traffic, Engagement, and Sales, plus Google campaigns for Search and Demand Gen. Campaigns are created as drafts and published only after explicit approval.

  • Manage existing campaigns: List and filter campaigns, review details and performance, edit supported settings, clone campaigns, pause, resume, delete, or republish campaigns. Publishing and destructive actions require confirmation.

  • Create and manage audiences: Supports Meta audiences for Custom, lookalike, website, Page engagement, lead-form, and Smart List-based audiences, plus Google audiences for Customer Match, website visitor, lookalike, interest, custom, and Demand Gen segments.

  • Access campaign resources: Retrieve Meta Pages, Instagram accounts, datasets, pixels, lead forms, conversation forms, Google conversion actions, keywords, interests, locations, languages, and demographic targeting.

  • Understand campaign performance: Request performance data for campaigns, ad groups, ads, and keywords over a date range. Results appear as summaries, metric breakdowns, trend graphs, and improvement suggestions.

  • Connect advertising accounts: Ask AI guides users through the Ad Manager account connection and authorization flow.

  • Safeguards: Campaigns are saved as drafts by default, publishing requires explicit approval, destructive actions require confirmation, Meta Special Ad Category rules are enforced, and existing role and permission checks still apply.

E-Commerce

• Improved Abandoned Checkouts

  • The Abandoned Checkouts page has been redesigned with new tools to help store owners find, manage, and export abandoned checkout data more efficiently.

  • Export CSV: Select individual, multiple, or all records and export customer, cart, product, activity, and recovery details.

  • Search and filters: Search by customer name or email, and filter by Email Status, Recovery Status, or Date Range.

  • Configure notifications: Use a new CTA for quick access to Abandoned Cart Notification Settings.

  • Improved experience: Updated empty states, loading states, pagination, and responsive design.

  • Shareable recovery link: Open an abandoned checkout to copy and share its checkout URL directly with the customer.

  • How to use: Go to Payments > Orders > Abandoned Checkouts, search or filter records, select checkouts and click Export CSV, then use Configure Notifications to manage abandoned cart notifications.

  • Notes: Export is enabled after selecting at least one record. Select All applies to the current page. Exports over 5,000 records are delivered by email.

Documents and Contracts

• Multi-role signing for Documents and Contracts templates

  • Documents and Contracts templates can now carry multiple signer roles, including buyer, seller, witness, or any custom role. When a document is sent through a Workflow, every role is automatically populated and routed for signature.

  • Define signer roles directly on your template, with up to 6 roles per template, and assign fields such as signature and date to each one.

  • When you send that template through a Workflow, ACEIRT™ Fusion automatically pulls in the roles you set up.

  • Override any role's name or email at the workflow level without changing the template.

  • This helps teams save time, reduce errors, stay flexible, and scale more complex deals across real estate, contracting, and services workflows.

  • How to get started: Build the template with signer roles, assign at least one fillable element to Contact, select the template in a Workflow with the Send Document action, override values if needed, then send.

  • Notes: Up to 6 roles are supported per template. Roles populate automatically only through Workflow sends. At least one fillable element must be assigned to Contact. Workflow-level values override template defaults. Duplicate emails trigger an alert. This is currently available on Web.

Automations

• Version History in AI Builder

  • The Workflow AI Builder now tracks every iteration it creates. Each AI build or edit produces an artifact card in the chat, and you can restore any of them with a single click.

  • Artifact card for every AI iteration: Every build or edit from the AI Assistant produces a card inline in the chat at the point where the change was made.

  • Current version indicator: The card that matches the canvas carries a purple border so the active iteration is always identifiable.

  • One-click restore: Open the three-dot menu on any older card and select Restore this version. The canvas reverts instantly.

  • Bidirectional and non-destructive: Restoring an older iteration keeps newer ones restorable. You can move between iterations freely, and none are destroyed.

  • Unsaved indicator: When auto-save is off, cards display an Unsaved pill until the workflow is saved manually.

  • Synced with Version History: Show in version history opens the Version History tab where AI and manual versions appear in one unified timeline.