February 20, 2026 weekly release

February 20, 2026 overview

Released this week

Courses

• Neo Classic as the default course theme
  • New accounts now default to the Neo Classic theme for courses for a cleaner, more modern learner experience.
• Improved course theme customization UI
  • Updated theme editor makes it easier to adjust typography, colors, and layout without leaving the course builder.
• Save themes as reusable templates
  • Save any customized theme as a template and reuse it across multiple courses to keep branding consistent.

Prospecting

• Opportunities integration in sub-account prospecting
  • When adding a prospect from a sub-account, choose the pipeline and stage to create or update the related opportunity.
  • This is available in sub-accounts only, giving each sub-account more control over their sales funnels.

Snapshots and webinars

• Webinar funnels in snapshots
  • Include complete webinar funnels when creating or applying snapshots, so webinar registration and follow-up flows can be cloned between accounts.

Workflows

• Native Manis AI triggers and actions
  • Use Manis AI as first-class workflow triggers and actions, including events like new tasks created in Task Stop or AI-driven task updates.
• Advanced tag filtering for opportunity and invoice triggers
  • Filter workflow triggers using any/none logic with multi-tag support, so you can:
    • Start workflows only when records have any of several tags.
    • Exclude records that contain specific tags.
• Customer reply filter support for all-in-one chat widget
  • Use the all-in-one chat widget channel in the customer reply trigger filter, making it easier to branch workflows based on chat replies.
• Invoke Agent Studio agents from workflows
  • New workflow action allows you to call Agent Studio agents directly from a workflow step to handle complex automation or decisioning.

Agent Studio

• Expanded custom values and account variables
  • Access more custom values and account-level variables inside Agent Studio agents to personalize conversations and logic.
• More fault-tolerant variable handling
  • Agent runs now degrade gracefully if a referenced variable is missing, reducing hard failures and keeping flows running where possible.

Dashboards and reporting

• Workflow step names in reporting
  • Reporting views now include a source action name column, showing the workflow step that generated a record or metric for easier analysis and debugging.

WordPress hosting

• Choose PHP version on WordPress site creation
  • Select a PHP version when you spin up a new WordPress site to match plugin and theme requirements.
• Change PHP version later from the dashboard
  • Adjust the PHP version for an existing WordPress site directly in the hosting dashboard without recreating the site.

Documents and contracts

• Staff selection at the template level
  • Choose staff members or signers directly in document and contract templates, so new documents inherit the correct signer roles automatically.

Voice AI

• Transcripts for agent trial web calls
  • Trial web calls made with Voice AI agents now generate transcripts, making it easier to review performance and refine scripts.

Calendars

• Multi-date selection for date-specific hours
  • Set special hours across multiple dates at once instead of configuring each date individually.
• Rich text editor for service descriptions
  • Use formatted text, lists, and emphasis in service descriptions to better explain offerings to clients.

Client Portal

• More secure, time-based login links
  • Client Portal login links now expire on a time-based schedule, reducing the risk of unauthorized access from stale links.

Funnels and websites

• Audit logs for deleted builder assets
  • Track deleted funnel and website assets with audit logs showing who deleted each asset and when, improving accountability and recovery workflows.

Platform improvements and performance

• Core and media performance improvements
  • Upgrades to media storage and the core platform engine reduce load times and improve overall responsiveness.
• Sub-account list UI enhancements
  • Refined sub-account list layout and interactions make it easier to scan and manage many accounts.
• Social planner improvements
  • Better reliability and UX in the social planner when scheduling and managing posts.
• Reputation management updates
  • Improved flows and responsiveness in the reputation management area for handling reviews.
• LeadConnector enhancements
  • Stability and performance improvements in LeadConnector connectivity and sync behavior.
• WordPress plugin improvements
  • Updates to the WordPress plugin for smoother site connection and embed behavior.
• Knowledge base enhancements
  • Better organization and performance when working with internal or external knowledge bases.
• Ad manager improvements
  • Optimizations in the ad manager interface for managing and reviewing advertising campaigns.
• Reputation management widget refinements
  • More reliable and consistent behavior from the reputation widget embedded on external sites.

Entering Labs

These features are available in Labs for early testing and feedback.

• Courses: Import from media storage into courses
  • Import video and other media directly from ACEIRT™ Fusion media storage into your courses, streamlining course content creation and reuse.

Coming soon (preview)

These capabilities are in development and planned for upcoming releases.

• Documents: Headers and footers in documents
  • Add configurable headers and footers to documents for consistent branding, page numbers, and legal text.
• Conversation AI: Email channel support
  • Enable Conversation AI to send and receive replies via email with configurable routing and reply behavior, extending AI coverage beyond chat and voice.