Feature updatesGoogle Sheets Now Work With AI Agents!

Google Sheets Now Work With AI Agents!

Import Google Sheets as tables into your AI Agent Knowledge Base so agents can use live row data with automatic background syncing.

Bring live Google Sheets data into your AI agents

AI Agents Knowledge Base now imports tables directly from Google Sheets. Connect your Google account, pick a sheet, and rows from that sheet become part of the data your agents can use.

Use this feature when you already manage data in Sheets (pricing, FAQs, product catalogs, routing rules, and more) and want your AI agents in ACEIRT™ Fusion to answer with that same source of truth.

Where to find Google Sheets import

Open the Knowledge Base inside AI Agents to see the new import option.

  • Go to AI Agents in ACEIRT™ Fusion.
  • Open the Knowledge Base used by your agent.
  • In the Tables section, look for the options:
    • Upload from computer
    • Import from Google Sheets

If you have not added any tables yet, you see a message like No tables added yet alongside these options.

Import a Google Sheet into your Knowledge Base

Use this flow to pull in an existing Google Sheet as a table your agents can reference.

Open the Knowledge Base tables area

  • Go to AI Agents in ACEIRT™ Fusion.
  • Select the agent whose knowledge you want to update.
  • Open the agent's Knowledge Base.
  • Scroll to the Tables section.

You are ready when you see the Upload from computer and Import from Google Sheets options.

Start a Google Sheets import

  • Click Import from Google Sheets.
  • When prompted, connect your Google account/Drive so ACEIRT™ Fusion can access your sheets.

After a successful connection, the UI shows your available Google Sheets to choose from.

Choose the sheet to use

  • Browse or search your Google Drive list.
  • Select the Google Sheet you want to turn into a Knowledge Base table.
  • Click Done (or the equivalent confirmation button).

ACEIRT™ Fusion pulls the sheet in and creates a new table entry in the Tables section.

Confirm the sheet is available to your agent

  • Back in the Tables list, verify your new Google Sheet table appears.
  • Optionally open the table preview to confirm that rows and columns look correct.
  • Trigger or test your AI agent so it can start using the sheet data in its responses.

Success looks like: the table shows in the Knowledge Base and your agent can reference information from the rows in real conversations.

Use multiple Google Sheets with one agent

You are not limited to a single Google Sheet for each AI agent.

  • Repeat the Import from Google Sheets flow to connect additional sheets.
  • Each imported sheet appears as its own table in the Tables section.
  • Your AI agent can draw on rows across all connected tables when responding, as long as those tables are attached to its Knowledge Base.

This is useful if you split data into separate Sheets, such as one for product details and another for support policies.

How auto-sync works today

Imported Google Sheets do not behave like static CSV uploads. When sheet content changes, those changes sync into the Knowledge Base automatically.

Auto-sync is enabled but the exact sync cadence and behavior are not yet documented. The UI currently shows an auto-sync indicator, but:

  • The specific frequency and timing of syncs are not defined.
  • There is no detailed sync changelog in the interface yet.

Avoid relying on time-sensitive guarantees (for example, "changes appear within X minutes") until official timing details are published.

Treat the integration as a live connection rather than a one-time import, but validate in your own workflows how quickly updates appear in agent behavior, especially for critical use cases.

Try it now

Go to AI Agents → Knowledge Base in ACEIRT™ Fusion and:

  • Add a table using Import from Google Sheets.
  • Connect one or more Sheets you already maintain.
  • Test an AI agent that uses the Knowledge Base so you can see how row data shapes its responses.

As sync details and changelog views evolve, return to this page or the main Changelog for updates.